Question 1

How do I receive digital products?

Accepted Answer

Instantly. The moment your payment is confirmed, files appear in your account under Downloads — no waiting, no email delay.

Question 2

Which payment methods can I use?

Accepted Answer

mada, Apple Pay, STC Pay, Visa/Mastercard, plus Tabby and Tamara if you'd like to split the payment.

Question 3

Do you ship physical products across the Kingdom?

Accepted Answer

Yes — 2 to 5 business days across Saudi Arabia, with order tracking. Free shipping on orders over 200 SAR.

Question 4

Can I use the templates commercially?

Accepted Answer

Most products include a commercial license for a single brand or project. The exact license is listed on each product page.

Question 5

Is everything available in Arabic?

Accepted Answer

The whole platform is fully bilingual, and most templates ship with both Arabic and English versions.

Question 6

What's your refund policy?

Accepted Answer

Physical items can be returned within 14 days. Digital items are non-refundable once downloaded, except for technical issues we can't resolve.